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AI Terms for Collections: A Plain-English Glossary

Visa and Mastercard Interchange Settlement: What the Terms Say

Your Payment Channel Mix Is Only Half the Job

Payment Data and AI Tools: What the Published Standards Say

The Drop-Off Nobody Measures: Payment Abandonment in Collections

What should your collection agency priorities be for the rest of 2026

The 7 Conversations We Expect at the 2026 ACA Convention

Payment Authorization Compliance for Collection Agencies: An Operator’s Guide

  • 31
    May

    Best Practices For Successful Auto Finance Lenders

    By: Eli Smith

    Category: Financial Services and Solutions, Payment Processing Tips, Uncategorized

    Automobiles have become an essential part of life for people around the globe. Buying a new or used car is…

    Read More

  • 29
    May

    Use Innovative Payment Technology To Grow Your Business

    By: Jason Rabago

    Category: Business Solutions, Payment Processing Tips, Uncategorized

    Competition is fierce no matter the industry you work in. Countless companies are fighting hard to earn the business of…

    Read More

  • 15
    May

    How to Minimize CFPB Complaints

    By: Jason Rabago

    Category: Financial Services and Solutions, Payment Processing Tips, Uncategorized

    You may be familiar with the Consumer Financial Protection Bureau, or CFPB for short, but are you aware of the…

    Read More

  • 09
    May

    Why Training Collection Agents Is Important For Agency Success

    By: Tracy Sullivan

    Category: Payment Processing Tips, Uncategorized

    Training collection agents is one of the keys to success for any collections business. Incentivizing is also another great way…

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  • 01
    May

    Documentation Needed for a High-Risk Merchant Account

    By: Chad Deatherage

    Category: Financial Services and Solutions, High-Risk Business Solutions, Payment Processing Tips

    Setting up a high-risk merchant account is a simple process. It is important to submit all of the necessary paperwork to…

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  • 24
    Apr

    NACHA Rules Simplified

    By: Eli Smith

    Category: Financial Services and Solutions, Payment Processing Tips, Uncategorized

    Businesses that accept electronic ACH payments need to be aware of the rules and regulations as set forth by the…

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  • 18
    Apr

    What Is The Fair Debt Collection Practices Act (FDCPA)?

    By: Eli Smith

    Category: Payment Processing Tips, Uncategorized

    Everyone in the collections industry has heard of the Fair Debt Collection Practices Act or FDCPA for short. However, many…

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  • 16
    Apr

    Do You Have a Stable Merchant Account?

    By: Jason Rabago

    Category: Payment Processing Tips, Uncategorized

    Choosing the right company to process payments is one of the most important decisions you face as a business owner….

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  • 11
    Apr

    Selecting the Best Debt Collection Software

    By: Tracy Sullivan

    Category: Payment Processing Tips, Uncategorized

    Debt collection software provides agents with the ability to spend more time collecting debts and less time working on non-revenue…

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  • 09
    Apr

    Card Not Present – How To Reduce CNP Risk

    By: Chad Deatherage

    Category: Financial Services and Solutions, Payment Processing Tips, Uncategorized

    Card not present (CNP) payment processing allows companies to accept credit and debit card payments remotely. Without it, people would…

    Read More

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