Integrated Voice Response Payment Solutions

Turn every phone call into a payment opportunity. Secure, compliant IVR payment solutions that work 24/7/365

Innovative IVR Payments, Integrated Voice Response

What Are IVR Payments & Why They Matter

IVR payment solutions allow customers to make secure payments over the phone using automated voice prompts without speaking to an agent.

This integrated voice response system captures payments around the clock, eliminates missed payment opportunities, and frees your staff from manual payment processing.

Payment Savvy's IVR payment gateway automatically handles credit cards, debit cards, and ACH payments.

Customers simply follow voice instructions to complete transactions securely. Ideal for collection agencies, healthcare billing, utilities, and any business accepting phone payments.

IVR Payment Processing Benefits

The advantages of automating phone payments with Payment Savvy.

24/7 Payment Availability

Accept payments anytime without staffing a call center around the clock. Customers call when it's convenient during lunch, after work, or weekends. Your IVR payment system runs continuously, processing transactions at any hour.

Reduce Agent Call Volume

Your staff stops spending hours on routine payment calls. Automated IVR payment processing handles straightforward transactions while your team deals with customers who have questions or disputes. Agents focus on work requiring judgment, not reading card numbers.

Bank-Level Security

Every transaction meets NACHA and PCI-DSS compliance requirements. Our IVR system encrypts payment data and keeps card information out of your internal systems. You don't store payment details, eliminating breach liability. Customers enter information directly into a secure system.

Accept All Payment Methods

Process credit cards, debit cards, and ACH payments through one IVR payment gateway. Customers pick their preferred method during the call. Multiple options mean more successful payments. No need for separate systems or telling customers you only accept certain cards.

Works With Your Systems

Our IVR payment solutions integrate with your existing phone system and software. Transactions flow into your accounting platforms, CRM, and collection software through APIs. Setup takes days because we build on existing infrastructure rather than forcing you to start over.

Lower Your Costs

Cut expenses by automating work that required staff hours. Fewer agents taking payment calls means lower payroll. Faster processing improves cash flow. The system handles growing volumes without hiring more people. What required three reps now runs on autopilot.

How IVR Payment Processing Works

From incoming call to completed payment in three quick steps.

1

Customer
Calls In

Your customer dials your payment line and selects the payment option from the automated menu. The IVR system identifies their account and confirms the payment amount due.

2

Payment
Details Entered

The customer enters their payment information using their phone keypad—credit card, debit card, or bank account details. Voice prompts guide them through each step. All data is encrypted immediately.

3

Transaction
Completed

The IVR payment gateway processes the transaction securely and confirms payment to the customer. Funds are deposited into your business account, and the transaction syncs with your system automatically.

Industries We Serve

Automated phone payments built for your industry

Collection Agencies

Automate debt collection with 24/7 IVR payment processing. Debtors can make payments on their schedule without waiting for an agent. Reduce compliance risks with secure, recorded transactions and improve collection rates with around-the-clock payment availability.

Healthcare & Medical Billing

Accept patient payments by phone anytime with HIPAA-compliant IVR solutions. Patients call to pay outstanding balances, copays, and medical bills using automated prompts. Reduce billing staff workload and improve payment collection rates.

Utilities & Energy

Process utility bill payments automatically through IVR with lower transaction costs than card payments. Customers call to pay gas, electric, water, and other utility bills 24/7. Ideal for recurring monthly billing and handling high payment volumes.

Auto Finance

Collect car payments, lease payments, and loan installments through automated IVR. Borrowers call to make payments on their schedule, reducing late payments and improving cash flow for dealerships and lenders.

Unlock Your Full Potential

Build a complete payment system with IVR and additional processing tools.

Recurring Billing

Set up automatic payment schedules for subscriptions and installment plans. Customers authorize once, then payments process without them needing to call each time.

Credit Card Processing

Accept all major credit and debit cards alongside your automated phone payments. Give customers who prefer speaking with an agent the option to pay with cards during live calls.

ACH Payment Processing

Offer electronic check payments through your IVR system. Lower processing fees on large transactions while maintaining the same automated convenience customers expect.

Pay By Text

Send payment links directly to customers via SMS. They click, pay, and you're done - another hands-off option that pairs perfectly with IVR.

What Our Clients Say

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Ricardo Villanueva profile picture
Ricardo Villanueva
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Payment Savvy has been nothing but great. Eli Smith is the rep that helps me with my account and he is INCREDIBLE. He has helped me obtain a merchant and made the process as smooth as possible. An outstanding guy. Great company i highly recommend. I have also had the pleasure of working with Brandi both of them together make an AMAZING team to work with! will recommend them to everyone looking for a merchant
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April Cirincione profile picture
April Cirincione
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Great experience and Our rep Eli is always so helpful, fast to respond even if he doesn't have a quick answer just yet. I appreciate that competence and communication. Nothing but 5 Stars with him!
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HLNM Properties LLC profile picture
HLNM Properties LLC
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Exceptional communication and customer service. Great rates. Their platform is my companies favorite. If you need payment processing Payment Savvy is the way to go
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NEAM profile picture
NEAM
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Payment Savvy has been reliable payment processor and has delivered on all commitments over many years of our business relationship. They should be a trusted partner for any business looking for a scalable, intuitive payment provider with redundancy capabilities. Payment Savvy has maintained great service over the years and has never under delivered on commitments while using a straight forward approach. The great service is very much appreciated.
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Meghann McCauley profile picture
Meghann McCauley
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
ELI WITH PAYMENT SAVY IS ALWAYS THERE TO HELP ME! HE RESPONDS ALMOST IMMEDIATELY TO MY EMAILS.
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Amanda Ash profile picture
Amanda Ash
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Eli Smith and Lauren Vanegas are the epitome of great customer service! They are knowledgeable, professional, collaborative, personable, efficient and timely. Our companies have seamlessly worked together for years with zero complaints. If you find yourself in need of a payment processor Payment Savvy is the BEST option out there!
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melissa thomas profile picture
melissa thomas
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Great Customer service team, they continue to go above and beyond for us!
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Brandon S profile picture
Brandon S
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great product and an even better team of people! Thanks for all you do.

Ready to Automate Your Phone Payments?

Stop missing payments from after-hours calls. Payment Savvy's IVR solutions start processing payments immediately, while your competitors lose revenue to voicemail. Get expert setup, full compliance support, and a system that pays for itself in reduced staffing costs.

✓ No setup fees ✓ Fast approval ✓ 24/7 support

Frequently Asked Questions

Everything you need to know about IVR payment processing