Chargeback Prevention



Chargeback rules and procedures are continually evolving. This leaves great room for merchant confusion and ultimately makes it harder to win a dispute. Newly enforced regulations, such as the Visa Claims Resolution (VCR), is a prime example of difficulties a merchant faces when attempting to fight a chargeback successfully. Payment Savvy is here to help!

The Savvy Solution

Chargebacks are a reversal of a previous payment received from your customer. It is a necessary evil for merchant’s accepting credit and debit cards payments. When a chargeback is received, the customer is directly requesting their bank to forcibly return the money – without the merchant’s authorization.

Once a chargeback occurs and funds return to the customer – the merchant is then notified of the happening. If the merchant decides to fight the chargeback, typically an investigation ensues where one is required to provide various details about the specific transaction in question. It is a tedious and cumbersome process that can take costly staff-hours away from more critical tasks.




Payment Savvy can provide your business with better ways to manage your payment processing and enable you to start winning more chargebacks on a consistent basis. We even have systems in place that can erase chargebacks from your merchant profile or provide full chargeback care – meaning from the time a chargeback is received to the moment a final decision is reached – you have an expert team handling the process for you.

Our technology is geared to reduce and eliminate unnecessary chargebacks by addressing a dispute the moment received. Our expert staff will manage any unresolved disputes on your behalf. Payment Savvy’s focus is always to keep your merchant account open for the long haul; this also rings true for the high-risk merchant accounts we service.