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Careers

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At Payment Savvy, innovative is in our roots, and we’re on a mission to become the #1 merchant service provider in our space. With a steadfast motivation to provide our clientele with compliant, user-friendly and pioneering payment processing solutions, our offerings are the embodiment of our passion for what we do. Our team members are critical to our success, and we offer a work atmosphere that’s friendly, enlightening, and diverse – everyone has a place and voice around the fire. We are looking for leaders, forward-thinkers, and inspired individuals willing to roll up their sleeves and help write the next chapter in our company’s story.

Think you have what it takes to be part of our Savvy squad? Open positions are listed below, please contact us at 866.303.2558 or email your resume to [email protected]. Our Management Team will be in touch to discuss position details and requirements.

 


 

COMPANY SUPPORT SPECIALIST

Payment Savvy is immediately hiring for a Part-Time Company Support Specialist. We’re looking to bring on an individual for the long-haul to grow and flourish as our company does. This position will start off as part-time – with around 20 hours weekly to start – and does have the potential to move to full-time after the first 90 days of employment.

Our ideal candidate is a professional when handling customer inquiries, detail-oriented when it comes to maintaining customer accounts and reviewing documentation, efficient and organized self-starter who is capable of multi-tasking, and the highest champion of our brand. A GREAT personality, strong focus on patiently and positively resolving customer conflict, and problem-solving is also a must.

DUTIES AND RESPONSIBILITIES

  • Undertake the task of receiving calls, taking messages and routing correspondence
  • Make travel arrangements and register for company events
  • Organize and schedule appointments
  • Write and distribute internal and external email correspondences
  • Assist in the preparation of regularly scheduled reports
  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Contribute to team effort by accomplishing related results as needed
  • Keeps a record of customer interactions and updates and processes customer files
  • Follows communication procedures, guidelines, and policies

 

REQUIRED SKILLS AND COMPETENCIES

  • Knowledge of office procedures
  • Solid experience with Microsoft Office Suite
  • Familiarity with cloud-based systems and CRM tools
  • Strong written and verbal communication skills
  • Proven customer support experience
  • Efficient phone contact handling skills and active listening
  • Ability to adapt and respond to a wide array of customers
  • Understands proper protocols for handling sensitive customer data
  • Ability to multi-task, prioritize, and manage time effectively
  • Proven customer support experience
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma/GED Required (Associates degree in a business field preferred)

 


 

ACCOUNT MANAGER

We have an immediate opening for a take-charge account manager. This position comes with plenty of room to grow and manage your own sales team. The primary responsibility of this job is to identify, develop and close sales opportunities within the accounts receivable, medical and utility merchant services space. We’re seeking a leader with strong hunting abilities. This position is for an individual ready to create their wealth. We’re looking for high-energy (Type-A personality) and entrepreneurial spirit.

 

DUTIES AND RESPONSIBILITIES

  •  Consult with prospects to identify needs and deliver a comprehensive payment solution
  •  Responsible for overall revenue growth, profitability, and client retention of a portfolio
  • Attend trade shows and conventions to cultivate referrals and prospects
  • Cross-sell new or additional payment processing products/services to current clients
  • Prepare required agreements and forms
  • Develop and maintains relationships with software vendors
  • Maintain awareness and understanding of payment processing technologies & trends

 

REQUIRED SKILLS AND COMPETENCIES

  • Two years of extensive sales experience
  • Working knowledge of selling directly to C level and VP level decision makers
  • Understand the need for proper documentation, pricing, risk assessment, and problem management.
  • Self-starter with ability to work without close supervision
  • Capability to travel, occasionally overnight
  • Able to build trust, communicate effectively, drive execution and demonstrate high integrity

 

DESIRED SKILLS

  1. Bachelor’s degree in Business, Marketing, Computer Science, or Telecommunications studies
  2. Collections or Merchant Services Experience

 


 

Software Engineer

We are seeking a Software Engineer for a full-time position. An ideal candidate is someone with the ability to creatively push the limits of software engineering in new and exciting ways; thrives on learning, and can work alone and as part of a team. Strong attention to detail and excellent communication skills are highly desired.

 

Duties & Responsibilities

  • Responsible for the programming of applications onto platforms as dictated by project needs
  • Maintain a clean code base
  • Work with supervisors and project leads to ensure timely milestone-based deliveries
  • Collaborate with designers and project leads to ensure an amazing end user experience

 

Required Skills and Competencies

  • Experience with custom payment gateway development
  • BA/BS in Computer Science or equivalent
  • MSSQL Experience
  • Must have previous development experience
  • Comprehensive understanding of Object Oriented programming languages
  • Ability to work independently and in a team environment
  • An eye for quality and design cleanliness in user interfaces
  • Strong analytical skills, self-motivation, dedication, and discipline

Desired Skills

  1. 3 years C#.Net Experience
  2. 3 years Python Experience
  3. Javascript and/or Unity Experience
  4. Experience developing applications or user interfaces for end users
  5. Experience in a diverse pool of programming technologies