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RECENT BLOGS

The NYC SHIELD Rule Reaches the Payment Moment

That $3.95 Fee: Surcharge or Convenience Fee?

AI Terms for Collections: A Plain-English Glossary

Visa and Mastercard Interchange Settlement: What the Terms Say

Your Payment Channel Mix Is Only Half the Job

Payment Data and AI Tools: What the Published Standards Say

The Drop-Off Nobody Measures: Payment Abandonment in Collections

What should your collection agency priorities be for the rest of 2026

  • 12
    Jan

    Payment Technology Creates Healthy Patient Relationships

    By: Jason Rabago

    Category: Payment Processing Tips, Uncategorized

    We’ve all received a mailed billing statement from our healthcare provider that made us angry and confused. Ancient procedures still…

    Read More

  • 14
    Dec

    Get a Healthy Bottom Line with Digital Payments

    By: Eli Smith

    Category: Business Tips, Payment Processing Tips, Uncategorized

    A recent study conducted by pymnts.com states 59% of over 400 CFOs believe digital payments are essential for a healthy…

    Read More

  • 09
    Dec

    7 Simple Ways to Reduce Small Business Expenses in 2022

    By: Eli Smith

    Category: Business Solutions, Payment Processing Tips, Uncategorized

    As a new year quickly approaches, it’s a wonderful time to review your current small business expenses to see where…

    Read More

  • 30
    Nov

    Regulation F – What is it?

    By: Chad Deatherage

    Category: Business Tips, Payment Processing Tips, Uncategorized

    In 2020, the Consumer Financial Protection Bureau (CFPB) published two rules which implement the Fair Debt Collection Practices Act (FDCPA)….

    Read More

  • 10
    Nov

    The 4-1-1 on Skip Tracing

    By: Tracy Sullivan

    Category: Payment Processing Tips, Uncategorized

    When a consumer defaults on payment, you first contact them about the missed payment. What happens when that customer vanishes…

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  • 03
    Nov

    3 Payment Trends to Watch

    By: Jason Rabago

    Category: Financial Services and Solutions, Payment Processing Tips, Uncategorized

    Payment trends are a powerful signal of how businesses and consumers respond to fundamental global changes in technology, demographics, policy,…

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  • 27
    Oct

    Steps to Successfully Set Up a New Business

    By: Eli Smith

    Category: Business Solutions, Financial Services and Solutions, Payment Processing Tips

    Starting a new business is an exciting new adventure for many people. Those new to the world of small businesses…

    Read More

  • 20
    Oct

    A Guide to B2B Debt Collection

    By: Chad Deatherage

    Category: Financial Services and Solutions, Payment Processing Tips, Uncategorized

    Got unpaid invoices piling up? You’re in good company. When other businesses don’t pay for your products or services, it…

    Read More

  • 13
    Oct

    The Data Privacy Policy: A Website’s Best Friend

    By: Jason Rabago

    Category: Payment Processing Tips, Uncategorized

    Companies and business owners are responsible for safeguarding the personal data of their customers. Simply put, if you collect it…

    Read More

  • 06
    Oct

    3 Tips to Successful Debt Negotiation

    By: Jason Rabago

    Category: Payment Processing Tips, Uncategorized

    Collection agencies often find themselves in a tough position when attempting to collect on a delinquent account. If they have…

    Read More

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