What is a Chatbot?

Chatbot, Customer Satisfaction, User Experience

The fast pace of technology makes touching base with your clientele easier every day.  You can now buy a car and have it delivered to you at your doorstep without haggling with car dealerships. Or you can get a ride almost everywhere in the world with a few swift clicks on your phone. In the…

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The Lowdown on Fintech

Fintech, BitCoin

Fintech, a portmanteau of the words “financial” and “technology,” has taken the world by storm. In everything we do, from buying coffee to managing bank accounts online, this technology is always around us. Designers have used Fintech to create several payment apps such as ever-popular PayPal and Venmo. Cryptocurrency is another example of Fintech creeping…

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Consumer Finance Payment Systems

consumer finance payment systems, Consumer Finance, Digital Payments, Payment Solutions

Adopting innovative payment solutions is one of the best things a consumer finance company can do to take their service delivery to the next step. Amidst the industry’s heavy competition, you must offer payment solutions tailored to improve customer experience and upgrade your company’s procedures. What is Consumer Finance? Simply stated, a consumer finance entity…

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Digital Payments – The Benefits and Convenience

digital payments, digital payment, virtual payment processing, online payment system

Key Takeaways Digital Payments: Transactions done without cash or physical checks, typically using credit cards, debit cards, or mobile apps. Process: Businesses require a merchant account. Payments are processed via a virtual terminal or online gateway and then deposited into the merchant’s bank account. Benefits: These include increased efficiency, better customer service, reduced fraud, increased…

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Card Not Present Payment Processing

card not present payment processing, CNP Payments, MOTO merchants, e-commerce payments

Key Takeaways CNP Payments: These transactions involve processing payments without a physical card present, commonly used by e-commerce and MOTO merchants. Differences from Swiped Transactions: CNP payments don’t require card readers but have higher fraud risk and chargeback rates. Secure CNP Payments: Implement security measures like PCI-DSS compliance, tokenization, encryption, and card brand programs for…

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