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RECENT BLOGS

AI Terms for Collections: A Plain-English Glossary

Visa and Mastercard Interchange Settlement: What the Terms Say

Your Payment Channel Mix Is Only Half the Job

Payment Data and AI Tools: What the Published Standards Say

The Drop-Off Nobody Measures: Payment Abandonment in Collections

What should your collection agency priorities be for the rest of 2026

The 7 Conversations We Expect at the 2026 ACA Convention

Payment Authorization Compliance for Collection Agencies: An Operator’s Guide

  • 25
    Mar

    How to Keep Company Morale Up When Working Remotely

    By: Tracy Sullivan

    Category: Payment Processing Tips, Uncategorized

    As the first quarter of 2020 draws to a close, the world finds itself amid a global pandemic. The Coronavirus…

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  • 23
    Mar

    How Important is a Business Credit Score?

    By: Chad Deatherage

    Category: Business Tips, Financial Services and Solutions, Payment Processing Tips

    Many business owners are familiar with their personal credit scores, but business credit scores remain a mystery. Establishing a healthy…

    Read More

  • 17
    Mar

    TSYS Error Codes and What They Mean

    By: Eli Smith

    Category: Financial Services and Solutions, Payment Processing Tips, Uncategorized

    Key Takeaways TSYS (Total Systems Services, Inc.) is a prominent payment platform processing over 32 billion credit and debit card…

    Read More

  • 12
    Mar

    High-Risk Industry Spotlight: Document Preparation

    By: Jason Rabago

    Category: High-Risk Business Solutions, Payment Processing Tips, Uncategorized

    For businesses offering document preparation services, getting a merchant account is vital. The document preparation industry generates revenue of up…

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  • 10
    Mar

    Creating a Positive Collection Call Experience

    By: Jason Rabago

    Category: Financial Services and Solutions, Payment Processing Tips, Uncategorized

    As an agency, creating a positive collection call experience is not easy. The truth is that these calls make many…

    Read More

  • 05
    Mar

    Overcoming Costly Chargebacks in the ARM Industry

    By: Tracy Sullivan

    Category: Financial Services and Solutions, Payment Processing Tips, Uncategorized

    Chargebacks are a costly and unfortunate occurrence in the Account Receivables Management (ARM) industry. As a collection agency executive, you…

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  • 03
    Mar

    Interchange Explained

    By: Chad Deatherage

    Category: Financial Services and Solutions, Payment Processing Tips, Uncategorized

    Interchange rates. They are inexplicably tied to payment processing and merchant accounts. But why? Read through our concise guide to…

    Read More

  • 27
    Feb

    ACH Return Codes – a Savvy Guide

    By: Eli Smith

    Category: Financial Services and Solutions, Payment Processing Tips, Uncategorized

    Key Takeaways ACH Payments and Returns: ACH payments are convenient and cost-effective. However, businesses must understand ACH return codes to…

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  • 25
    Feb

    What is a Chatbot?

    By: Jason Rabago

    Category: Payment Processing Tips, Uncategorized

    The fast pace of technology makes touching base with your clientele easier every day.  You can now buy a car…

    Read More

  • 21
    Feb

    Lowering High-Risk Payment Processing Costs

    By: Tracy Sullivan

    Category: Financial Services and Solutions, High-Risk Business Solutions, Payment Processing Tips

    Identifying as a high-risk business creates several hurdles for your company. One consistent concern is the high cost of payment…

    Read More

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