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AI Terms for Collections: A Plain-English Glossary

Visa and Mastercard Interchange Settlement: What the Terms Say

Your Payment Channel Mix Is Only Half the Job

Payment Data and AI Tools: What the Published Standards Say

The Drop-Off Nobody Measures: Payment Abandonment in Collections

What should your collection agency priorities be for the rest of 2026

The 7 Conversations We Expect at the 2026 ACA Convention

Payment Authorization Compliance for Collection Agencies: An Operator’s Guide

  • 24
    Jun

    Creating a Successful Collection Agent Incentive Program

    By: Eli Smith

    Category: Financial Services and Solutions, Payment Processing Tips, Uncategorized

    Debt collection is a challenging job. There are countless regulations to be aware of, cash flow can suffer during holiday…

    Read More

  • 18
    Jun

    What is SWIFT?

    By: Eli Smith

    Category: Financial Services and Solutions, Payment Processing Tips, Uncategorized

    According to analysts, in 2012, it was observed that SWIFT facilitated up to $6 trillion per day. In 2015, more…

    Read More

  • 16
    Jun

    Agent Word Choices in Debt Collection

    By: Jason Rabago

    Category: Payment Processing Tips, Uncategorized

    Debt collection may sound simple; a consumer owes outstanding monies, so you reach out to collect on the past due…

    Read More

  • 11
    Jun

    The Merchant Services Contract – How Long Are You Locked Down?

    By: Jason Rabago

    Category: Payment Processing Tips, Uncategorized

    It’s easy to overlook the contract terms with your merchant account provider. Many of us sign on the dotted line…

    Read More

  • 02
    Jun

    Handling Chargebacks in the COVID-19 Environment

    By: Jason Rabago

    Category: Payment Processing Tips, Uncategorized

    Over the past few months, the COVID-19 pandemic has introduced a new way of living. Thankfully, social distancing and quarantine…

    Read More

  • 27
    May

    Be an Innovative High-Risk Merchant

    By: Chad Deatherage

    Category: Payment Processing Tips, Uncategorized

    For the majority of businesses across this nation, processing credit transactions is essential to your survival. To process an electronic…

    Read More

  • 21
    May

    How to Drive Web Payments in High-Risk Industries

    By: Chad Deatherage

    Category: High-Risk Business Solutions, Payment Processing Tips, Uncategorized

    High-risk merchants highly benefit from a web payment platform. This payment solution has become the expected standard for many consumers….

    Read More

  • 14
    May

    ABC’s of a Payment Facilitator

    By: Eli Smith

    Category: Payment Processing Tips, Uncategorized

    Key Takeaways PayFac Basics: Payment Facilitators (PayFacs) offer seamless merchant services without the need for a traditional merchant account. Shared…

    Read More

  • 12
    May

    Time to Get Going…Restarting your Business after Quarantine

    By: Jason Rabago

    Category: Financial Services and Solutions, Payment Processing Tips, Uncategorized

    The COVID-19 pandemic is an unimaginable hit. It has led to almost a total shutdown of our social lives and…

    Read More

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