THE BLOG

RECENT BLOGS

Processing Web Payments? Make Sure Your Website Is Card Brand Compliant!

Card Not Present Payment Processing

Policies to Adopt ASAP for Secure Online Payment Acceptance

The Importance of Payment Authorization Forms

How Does the Electronic Payment Processing Cycle Actually Work?

Surviving a Merchant Account Termination

Picking the Right e-Commerce Shopping Cart

Making the Grade with an Educational Merchant Account

4 Must-Haves for a Property Management Payment System

Does Your Business Need a High-Risk Credit Card Payment Account?

12

Aug

Who Picks Up: Payment Support for Collection Agencies

By: Lauren Vanegas

Category: Payment Processing Tips

It’s 9:14 am on a Monday. Card payments are failing and nobody knows why yet. Your agents have consumers on…

Read More
10

Aug

Payment Data and AI Tools: What the Published Standards Say

By: Lauren Vanegas

Category: Payment Processing Tips

AI is moving quickly across the accounts receivable management industry. According to TransUnion’s latest Debt Collection Industry Report, AI and…

Read More
06

Aug

The Drop-Off Nobody Measures: Payment Abandonment in Collections

By: Lauren Vanegas

Category: Payment Processing Tips

Most agency dashboards can tell you the contact rate. Many can also break down promises to pay by campaign, collector,…

Read More
28

Jul

What should your collection agency priorities be for the rest of 2026

By: Lauren Vanegas

Category: Business Tips

The 2026 ACA International convention wrapped up in Orlando last week, and this is the week that follows every big…

Read More
14

Jul

The 7 Conversations We Expect at the 2026 ACA Convention

By: Lauren Vanegas

Category: Business Solutions, Business Tips

Next week, most of our industry will be in the same building. The 2026 ACA Convention runs July 22–24 at…

Read More
07

Jul

Payment Authorization Compliance for Collection Agencies: An Operator’s Guide

By: Lauren Vanegas

Category: Payment Processing Tips

Most agencies think about Fair Debt Collection Practices Act (FDCPA) risk as a conversation problem. What agents say, when they…

Read More
25

Jun

Chargebacks in Collections Are Getting Pricier. Here’s How Agencies Can Stay Ahead.

By: Lauren Vanegas

Category: High-Risk Business Solutions, Payment Processing Tips

Many chargebacks in collections are not the kind of fraud most people picture. A consumer makes a payment. Three weeks…

Read More
23

Jun

What to Look for in a Collections Payment Vendor

By: Lauren Vanegas

Category: Payment Processing Tips

Nobody starts shopping for a collections payment vendor because they want to. They start because something stopped working. A support…

Read More
17

Jun

Convenience Fees for Collection Agencies: What Owners Need to Know in 2026

By: Lauren Vanegas

Category: High-Risk Business Solutions, Payment Processing Tips

Convenience fees look simple from the outside. Add a few dollars for the convenience of paying online or by phone….

Read More
09

Jun

Meeting Consumers Where They Pay: The Case for Digital Wallets in Collections

By: Lauren Vanegas

Category: Payment Processing Tips

For most of the last decade, the collections industry has invested heavily in modernizing the front end of the consumer…

Read More

THE BLOG

Search

RECENT BLOGS

Processing Web Payments? Make Sure Your Website Is Card Brand Compliant!

Card Not Present Payment Processing

Policies to Adopt ASAP for Secure Online Payment Acceptance

The Importance of Payment Authorization Forms

How Does the Electronic Payment Processing Cycle Actually Work?

Surviving a Merchant Account Termination

Picking the Right e-Commerce Shopping Cart

Making the Grade with an Educational Merchant Account

4 Must-Haves for a Property Management Payment System

Does Your Business Need a High-Risk Credit Card Payment Account?

Who Picks Up: Payment Support for Collection Agencies

Payment Data and AI Tools: What the Published Standards Say

The Drop-Off Nobody Measures: Payment Abandonment in Collections

What should your collection agency priorities be for the rest of 2026

The 7 Conversations We Expect at the 2026 ACA Convention

Payment Authorization Compliance for Collection Agencies: An Operator’s Guide

Chargebacks in Collections Are Getting Pricier. Here’s How Agencies Can Stay Ahead.

What to Look for in a Collections Payment Vendor

Convenience Fees for Collection Agencies: What Owners Need to Know in 2026

Meeting Consumers Where They Pay: The Case for Digital Wallets in Collections

M Built for the finish line

Payment Solutions

Industry Solutions

COMPANY INFORMATION

Learn more