For a wide array of businesses, a substantial amount of time and effort goes into receiving, negotiating, and settling payments. Many times, through no fault of the company, accounts go unpaid. It’s at this point; some entities choose to write off the past-due account and move on.

There is now a program that businesses can add to their current payment solution that automates the collections process. This program is called online payment negotiation. A consumer can negotiate and settle a delinquent account through this innovative platform without speaking with a business representative. The implications for this program are numerous. We will review three industries that will benefit from this self-service payment solution.

Online Payment Negotiation for Medical Offices

Online payment negotiation has numerous benefits and uses for medical facilities of all kinds. This can include surgical centers, dental offices, provider clinics, dialysis centers, radiology centers, mental health clinics, and hospitals. With this state-of-the-art program, medical staff will no longer have to call patients about delinquent payments. Their time redirects to where it matters most – patient care.

Patients will receive secure email messages reminding them to settle a delinquent invoice by uploading their past-due billings into the online payment negotiation platform. The system also is texting and mailing correspondences if proper consent is given. Once a patient logs on to the platform, they can settle the debt for less than the amount owed. Each medical office sets all parameters surrounding any discounts.  Best of all – the solution is HIPAA compliant.

Online Payment Negotiation for Debt Collections

Online payment negotiation is a game-changer for collection agencies. The program is cost-effective and efficient. With this payment solution, agents can focus more closely on issues requiring live individuals instead of the monotonous task of calling debtors to make a payment. The tool is beneficial for both the agency and the debtor. The agency can recover receivables with a high degree of success, and the debtor is provided a flexible and secure way to settle a past-due bill.

The payment program offers all the features your agency needs to increase your financial bottom line AND agent productivity. – all while being at the forefront of payment technology. This program WILL change the way agencies operate and soon will be the industry standard. The online payment negotiation tool is easy to integrate and is very user-friendly. The standard tools offered to help ARM entities include real-time reporting, interactive text messaging, and instant payments.

Online Payment Negotiation for Utility & Energy

Online payment negotiation is a significant advancement in how utility & energy companies handle customer accounts and process payments. A list of clients can be uploaded to the system to keep customers informed about their balance and relay payment options. Customers will appreciate this technology as it keeps them in the know and manages their accounts in real-time. Like the industries mentioned above, both employees and customers will understand the platform’s efficiency and security.


In conclusion, If you wish to improve your overall business performance, the online payment negotiation solution is a positive step in that direction. The program lowers operating costs and makes keeping in touch with customers a breeze. This advanced payment program is now available via Payment Savvy for businesses wanting to improve the management and debt negotiation of their accounts. Be one of the first companies to take advantage of this excellent opportunity to improve and advance in your payment offerings. Ready to start? Give us a ring today!

Charged with ensuring our prospects and customers always receive an A+ experience, Lauren comes to Payment Savvy with skill-set that is second to none. Having spent over a decade in the accounting realm, she diligently works to guarantee our clientele obtains excellent payment solutions and customer support. With additional experience in sales and marketing, Lauren’s well-rounded expertise makes her an invaluable part of our Savvy Squad. She is a regular staple at trade shows and conventions across the country, next time you see her – stop by and say hello! We promise she doesn’t bite!