Lauren Vanegas

Lauren Vanegas is the Director of Revenue Growth at Payment Savvy, where she helps connect agencies with payment solutions that make collections simpler, faster, and more consumer-friendly. With more than a decade of experience across payments, chargebacks, fraud prevention, and revenue growth, she understands how payment strategy impacts both business outcomes and consumer experience.

Lauren specializes in turning complex topics into clear, practical content that helps accounts receivable management teams improve payment adoption, reduce friction, and create better experiences at the moment that matters most: payment.

Meeting Consumers Where They Pay: The Case for Digital Wallets in Collections

By Lauren Vanegas / June 9, 2026 /

For most of the last decade, the collections industry has invested heavily in modernizing the front end of the consumer journey — better outreach, smarter segmentation, more empathetic messaging, AI-assisted…