Built for the Finish Line: Payment Processing for Collection Agencies

A blue payment card crossing a checkered finish line, the idea behind payment processing for collection agencies at Payment Savvy

Payment processing for collection agenciesBuilt for the finish line.

A promise to pay is progress. A completed payment is the finish line.

Since 2011, Payment Savvy has focused on payments for the accounts receivable management industry, so more of those promises make it all the way to your account.

Payment processing for ARM, with hands-on onboarding, collection software connections, and support from a team focused on your industry since 2011.

Where payments get stuck

Getting a consumer to yes takes work. Turning that yes into a completed payment can still be a challenge.

Your team gets a consumer to yes. What happens next?

Do any of these sound familiar?

The payment option isn’t there

The consumer is ready to pay, but their preferred payment method isn’t available so the moment passes.

Their preferred payment method isn’t available, so the moment passes.

The process asks too much

Too many screens, fields, and clicks stand between agreement and payment so the consumer drops off.

Too many screens, fields, and clicks get in the way.

The payment page feels unfamiliar

The page or statement name doesn’t match who the consumer spoke with so they hesitate or question the charge later.

An unexpected page or statement name makes them hesitate.

How to find where your payments stallFind where your payments stall

Payment options for ARM

Your agency chooses the software, builds the workflows, and trains the team. When a consumer agrees to pay, you need a payment partner to carry that agreement across the finish line.

That’s where Payment Savvy comes in. We process your payments, help connect your collection software, and support your team along the way.

Give consumers payment options that fit their needs, with support for one-time payments and recurring payment plans.

You choose the software, build the workflows, and train the team. We help get the payment across the finish line.

Payment Savvy processes your payments, helps connect your software, and supports your team.

Card paymentsACH paymentsDigital wallets$Convenience feesYour agency
Card payments

Credit and debit card payments, authorized in real time so the consumer knows right away the payment went through.

Credit and debit cards, with authorization in real time.

ACH payments

Payments drawn directly from a consumer’s checking or savings account. ACH is also a common choice for recurring payment plans.

Payments from checking or savings accounts, including recurring payment plans.

Digital wallets

Apple Pay and Google Pay, so consumers can pay the way they already do. Available on request. Read about digital wallets

Apple Pay and Google Pay. Available on request.

Convenience fees

Add a convenience fee to card payments where permitted, processed with the payment as one transaction. See how convenience fees work

Where permitted, processed with the card payment as one transaction. Explore convenience fees

15 years in ARM

  • Never sold
  • Never merged
  • Never pivoted

Payment Savvy was founded in 2011 to give collection agencies payment processing built around how ARM works. We remain independently owned and focused on this industry.

For your agency, that means working with people who understand collections and take the time to know your business.

Our energy remains on staying a step ahead. We keep building relationships across ARM and bringing new payment options to our customers, so your payment setup can keep pace with your business.

Independently owned and focused on collections since 2011. Work with people who know the industry and take the time to understand your agency.

What clients say

“Payment Savvy has maintained great service over the years and has never under delivered on commitment.”

New Era Asset ManagementNEAM · Google review

Payment processing that works with your collection softwareWorks with your collection software

Your payment setup needs to fit the systems your team uses every day.

We work with integration partners across ARM, including many of the collection platforms you already use. During onboarding, you’ll work with an integration specialist to coordinate your software connection and help get your agency ready to process payments.

We work with integration partners across ARM. An integration specialist helps coordinate your software connection during onboarding.

View our integration partners

LatitudeQuantrax InterProse Applied Innovation SMAX TechnologiesRenkimTCN

How getting started works

  1. Talk through your setup

    Tell us how you take payments today and what you’d like to improve.

    Tell us what you use and what you’d like to improve.

  2. Apply and get approved

    We guide you through the merchant application and required paperwork.

    We guide you through the application and paperwork.

  3. Connect your software

    Work with an integration specialist to connect Payment Savvy to the systems your team uses.

    An integration specialist helps set up your connection.

  4. Go live

    Start taking payments with a dedicated account manager to support your team.

    Start processing with a dedicated account manager to support you.

Some agencies are up and running the same week. Others prefer a more gradual rollout. We’ll plan around your team’s needs.

We’ll plan the rollout around your team’s needs.

Secure payments for collection agencies

Payments run through our primary gateway, which is certified to PCI DSS Level 1, the highest level of the card industry’s security standard.

Payments run through our primary gateway, which is independently audited to PCI DSS Level 1.

  • PCI DSS Level 1

    Our primary gateway is independently audited every year. Its Attestation of Compliance is available on request.

    The gateway’s Attestation of Compliance is available on request.

  • Secure tokenization

    Card numbers are replaced with secure tokens, so your team doesn’t need to store raw card data.

    Secure tokens replace card numbers, so your team doesn’t need to store raw card data.

  • Encrypted connections

    Payments travel over encrypted connections. Stored card numbers are also encrypted.

  • Unique gateway keys

    Each software connection receives its own encrypted key, allowing access to be revoked when needed.

    Each software connection has its own encrypted key. Access can be revoked when needed.

  • Custom fraud controls

    Block duplicate transactions or payments from specific countries or IP addresses. Set different rules for each payment channel.

    Set rules for duplicate payments, countries, IP addresses, and payment channels.

  • Secure infrastructure

    Gateway protections include segmented networks, vulnerability scans several times a month, penetration testing twice a year, and third-party DDoS protection.

    Gateway protections include segmented networks, regular vulnerability scans, penetration testing, and third-party DDoS protection.

Let’s get your payments across the finish line.

Tell us which collection software you use, how you accept payments today, and what you’d like to work better.

We’ll walk through your options and show you what processing payments with Payment Savvy would look like for your agency.

Tell us about your setup. We’ll walk through your options and what getting started would involve.

Prefer to send a message? Talk to our team

Jason Rabago, VP of Sales at Payment SavvyPrefer to pick a time? Book 15 minutes with Jason Rabago, VP of Sales.