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High-Risk Industry Spotlight: Document Preparation

By Jason Rabago / March 12, 2020

For businesses offering document preparation services, getting a merchant account is vital. The document preparation industry generates revenue of up to $5 billion annually. While this number considers lower risk…

Creating a Positive Collection Call Experience

By Jason Rabago / March 10, 2020

As an agency, creating a positive collection call experience is not easy. The truth is that these calls make many people uncomfortable. Most consumers are embarrassed by their past-due financial…

Overcoming Costly Chargebacks in the ARM Industry

By Tracy Sullivan / March 5, 2020

Chargebacks are a costly and unfortunate occurrence in the Account Receivables Management (ARM) industry. As a collection agency executive, you bear witness to how frustrating dealing with disputes can be.…

Interchange Explained

By Chad Deatherage / March 3, 2020

Interchange rates. They are inexplicably tied to payment processing and merchant accounts. But why? Read through our concise guide to learn more about this card payment fee. Interchange Rates Defined…

ACH Return Codes – a Savvy Guide

By Eli Smith / February 27, 2020

Key Takeaways ACH Payments and Returns: ACH payments are convenient and cost-effective. However, businesses must understand ACH return codes to avoid revenue loss and increased fees. Common ACH Return Codes:…

What is a Chatbot?

By Jason Rabago / February 25, 2020

The fast pace of technology makes touching base with your clientele easier every day.  You can now buy a car and have it delivered to you at your doorstep without…

Lowering High-Risk Payment Processing Costs

By Tracy Sullivan / February 21, 2020

Identifying as a high-risk business creates several hurdles for your company. One consistent concern is the high cost of payment processing. Offering electronic payment options – such as web payments,…