Businesses that accept electronic ACH payments need to be aware of the rules and regulations as set forth by the National Automated Clearinghouse or NACHA. Being aware of standard ACH errors and declines is also essential.  Payment Savvy’s ACH payment processing solutions are engineered to be compliant and secure. The following information will help you learn more about NACHA rules your business should follow when accepting ACH payments. If you’d like to learn more about recent NACHA changes, be sure to check out this article.

NACHA Rule #1- Secure Transmission

NACHA rules state that any transmission of a customer’s banking information must be encrypted using “commercially reasonable” encryption technology. The bottom line is that you cannot submit a customer’s bank account or routing number through standard email.

You cannot enter a customer’s bank account information on an unsecured web form through an unsecured system. If your company collects or sends a customer’s financial information, only use encrypted email. The good news is that Payment Savvy includes this function as part of the ACH payment processing solution.

NACHA Rule #2- Routing Number Validation

NACHA rules state that all originators take “commercially reasonable” steps to guarantee all routing numbers’ validity. This rule not only takes measures to prevent fraudulent activity but also reduces errors. Routing number validation can be easily accomplished using a simple algorithmic check to determine if the provided routing number uses a valid format.

Another method is to have the originator match the routing number with a database of all valid routing numbers.

NACHA Rule #3- Identity Verification

NACHA rules state that originators use “commercially reasonable” methods to verify the customer’s identity before processing ACH payment transactions authorized by the customer over the phone or via the web. There is a good reason for this additional security measure. The only information required to process a phone or online ACH transaction is the customer’s name, address, routing number, and account number.

All of this information is accessible on paper checks and stolen regularly. There are some relatively simple methods to verify a customer’s identity:

  • The transaction originator can collect and verify the customer’s driver license or other identification cards OR
  • The customer can confirm the number of test deposits into their accounts, or you can use a third-party identity verification service.

Hopefully, we’ve provided clarity on NACHA rules. Check out our in-depth blog on NACHA security rules if you’d like to educate yourself further.

Payment Savvy specializes in providing companies of all sizes with the best payment processing solutions available on the market today. Please contact Payment Savvy to review your options, apply for an ACH payment processing solution, and obtain answers to your questions. We look forward to hearing from you and working with your company!

Charged with ensuring our prospects and customers always receive an A+ experience, Lauren comes to Payment Savvy with skill-set that is second to none. Having spent over a decade in the accounting realm, she diligently works to guarantee our clientele obtains excellent payment solutions and customer support. With additional experience in sales and marketing, Lauren’s well-rounded expertise makes her an invaluable part of our Savvy Squad. She is a regular staple at trade shows and conventions across the country, next time you see her – stop by and say hello! We promise she doesn’t bite!