Payment Processing Tips

Convenience Fees for Collection Agencies: What Owners Need to Know in 2026

By Lauren Vanegas / June 17, 2026

Convenience fees look simple from the outside. Add a few dollars for the convenience of paying online or by phone. Disclose it before the payment goes through. Let the consumer…

Meeting Consumers Where They Pay: The Case for Digital Wallets in Collections

By Lauren Vanegas / June 9, 2026

For most of the last decade, the collections industry has invested heavily in modernizing the front end of the consumer journey — better outreach, smarter segmentation, more empathetic messaging, AI-assisted…

What Is an AVS Mismatch and How to Prevent It?

By Chad Deatherage / September 23, 2025

Nothing kills a sale faster than watching a legitimate customer’s payment get declined at checkout. You know the scenario: a real customer with a valid credit card tries to complete…

What Is a Soft Decline vs. a Hard Decline in Card Payments

By Chad Deatherage / September 23, 2025

Failed payments drain revenue faster than most merchants realize. Every declined transaction represents lost sales, frustrated customers, and potential churn that could have been prevented with the right approach. The…

Payment Gateway Fraud Detection & Prevention: Everything You Need to Know

By Chad Deatherage / August 10, 2025

Your payment gateway could be under attack right now. Criminals are running automated scripts to test stolen credit cards through your checkout, probing for weak spots in your fraud detection,…

Non VBV Meaning: Everything You Need to Know

By Chad Deatherage / April 8, 2025

Your personal data is a very valuable asset, so it should come as no surprise that there are plenty of people who would want to get access to it –…

How to Accept Online Payments for Free

By Chad Deatherage / July 12, 2024

Running a small business means watching every dollar, especially when it comes to payment processing fees that can quietly eat into your profits. For small businesses, the ability to accept…

What Is Debit Card Processing & How Does It Work?

By Chad Deatherage / July 3, 2024

Debit cards have become an indispensable part of our financial lives, with the majority of American adults, spanning all demographics, now possessing at least one debit card. According to a…