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AI Terms for Collections: A Plain-English Glossary

Visa and Mastercard Interchange Settlement: What the Terms Say

Your Payment Channel Mix Is Only Half the Job

Payment Data and AI Tools: What the Published Standards Say

The Drop-Off Nobody Measures: Payment Abandonment in Collections

What should your collection agency priorities be for the rest of 2026

The 7 Conversations We Expect at the 2026 ACA Convention

Payment Authorization Compliance for Collection Agencies: An Operator’s Guide

  • 06
    Feb

    What Are Credit Cards on File?

    By: Eli Smith

    Category: Payment Processing Tips

    Key Takeaways Card-on-file (CoF) transactions store customer card details for future payments or recurring billing, offering a seamless customer experience….

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  • 06
    Feb

    What Are Independent Sales Organizations? (ISO)

    By: Jason Rabago

    Category: Business Tips, Payment Processing Tips

    Key Takeaways Role of Independent Sales Organizations (ISOs): ISOs are third-party entities that handle payment processing and merchant accounts for…

    Read More

  • 06
    Feb

    How To Become an ISO Partner?

    By: Tracy Sullivan

    Category: Business Tips, Payment Processing Tips

    An ISO can help companies elevate the customer experience they’re providing by offering stellar payment processing services. A good ISO…

    Read More

  • 11
    Jan

    Downgrading Credit Card

    By: Eli Smith

    Category: Business Tips, Payment Processing Tips

    If you are one of the ten million-plus American businesses with a merchant processing credit card account, the chances are…

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  • 02
    Dec

    What is NFC Mobile Payment and How to Use It?

    By: Chad Deatherage

    Category: Payment Processing Tips

    Consumer shopping behavior has changed greatly during the last decade. Until recently, people made their credit and debit card payments…

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  • 02
    Dec

    Credit Card Processing Outage

    By: Chad Deatherage

    Category: Payment Processing Tips

    Most businesses these days benefit from credit card payments, at least in some capacity. This means that whenever a card…

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  • 02
    Dec

    What Is an HSA Card and How To Use It?

    By: Jason Rabago

    Category: Business Tips, Payment Processing Tips

    Medical bills add up fast. Between deductibles, copays, and prescriptions, healthcare costs can drain your savings account – especially when…

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  • 02
    Dec

    What Is an HSA?

    By: Jason Rabago

    Category: Business Tips, Payment Processing Tips

    A health savings account, or HSA, is a tax-advantaged account that allows account holders to save for qualified medical expenses,…

    Read More

  • 02
    Dec

    What Is an FSA?

    By: Tracy Sullivan

    Category: Payment Processing Tips

    A flexible spending arrangement or flexible spending account (FSA) is a tax-advantaged account provided by an employer to an employee…

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  • 02
    Dec

    HSA vs. FSA – Which Is Better?

    By: Chad Deatherage

    Category:

    Health savings account (HSA) and flexible spending account (FSA) are tax-advantaged accounts that you can use to save money for…

    Read More

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